Communications

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Special phone numbers

  • 112 – Emergency number
  • 155 – Ambulance
  • 158 – Police
  • 156 – Municipal Police
  • 150 – Fire brigade

Communications

The most important emergency services have three-digit numbers which you should have with you at all times in case you should need them. These numbers can be called free of charge from mobiles even without a SIM card inserted.

Free phone numbers in the Czech Republic begin with 800. The numbers for directory enquiries are 1180 and 1181 (there is a charge for calls to these numbers).

The international dialling code for the Czech Republic is +420 (or 00 420). When calling from abroad this must be dialled first, followed by the 9-digit number.

Mobile telephones

Three mobile phone operators provide mobile services in the Czech Republic. Almost 100% of the country is covered by the mobile signal. The network uses the GSM 900 and 1800 system. This is compatible with the rest of Europe and Australia. Problems can arise with handsets from North America and Japan.

Tips for visitors

Find out before you leave home what type of telephone you have and activate the roaming service provided by your operator.

Mobile telephone operators in the Czech Republic

O2 ( www.cz.o2.com ) - info line 800 02 02 02
T-Mobile ( www.t-mobile.cz ) - info line 603 603 603
Vodafone ( www.vodafone.cz ) - info line 800 777 777

All these operators sell pay-as-you-go SIM cards charged with a certain amount of prepaid credit (300–2000 Kč). These are useful on medium length visits. In order to use a Czech SIM card you will need to have a telephone which has not been blocked by your operator.

Public telephone boxes

The Czech Republic has one of the densest networks of public telephone boxes in central Europe. The majority of these take telephone cards (150, 200 and 300 Kč) or Czech coins (though there are less of these).

An interesting fact

With a prepaid TRICK card it is possible to send text messages from a public telephone.

Internet

The Czech Republic enjoys good internet connections, so you will have few problems getting online. In recent years slow dial-up modems have been replaced by quicker broadband lines and Wi-Fi networks.

Internet connection

You can connect to the internet via Wi-Fi, ADSL, mobile access and high speed cable.

Internet access

A computer with internet access now comes as standard at every hotel. There are also internet cafés where you will pay around 60 Kč (2 euros) per hour.

Free internet access

In large towns and cities in particular, the number of places with free Wi-Fi hotspot internet access is on the increase. Restaurants and hotels very often provide their customers with free internet access, though some networks are operated by municipal authorities.

Internet services

In the Czech Republic practically anything can be done online these days. For example you can:

- access an online bank account
- communicate with various state offices and download necessary forms
- book concert, theatre and cinema tickets
- book various types of tickets including air tickets
- shop online